Costa Coffee Malaysia

Our Story

At Costa Coffee, we've always believed you need passion to create perfection. Primarily because that's what Sergio and Bruno - the Costa brothers - believed.

London, born and blended since 1971

We've over 45 years' experience of crafting the finest quality coffee. From revolutionary methods and commitment to quality to unforgettable successes that have made Costa Coffee the Nation’s Favourite coffee shop, our story is as unique as our coffee.

But first, let’s start with how every good story should. At the very beginning.

The Costa Coffee story began back in 1971 when Sergio and Bruno arrived in London with a burning desire to make great tasting coffee a part of everyday life.

Setting up a small roastery in Fenchurch Street, they committed to crafting the finest quality coffee.

It was here the Costa brothers blind-tested 112 variations of coffee before they tasted one good enough to be our signature blend. They named it ‘Mocha Italia’ and it remains our signature blend to this day.

Our Signature Blend

Our iconic Mocha Italia blend is the perfect combination and balance of delicate Arabica and strong Robusta beans, precisely slow roasted for a minimum of 18 minutes to ensure the beans keep their hearty flavour, rich aroma, and smooth taste.

The Costa brothers stored their coffee under the railway arches in Lambeth, their unique shape creating the ideal conditions to keep the coffee fresh and flavourful

Moving on up

In 1978, as demand for their coffee grew, so too did their premises, moving to South London where the brothers transformed a huge plot of grassland into a brand-new roastery.

The new site was located on Old Paradise Street, Lambeth, where the Costa Coffee roastery remained until 2017.

From here, Sergio and Bruno produced and distributed their signature blend to some of the most esteemed establishments in the city.

Before we opened our famous coffee shops we sold our coffee beans to prestigious hotels in London, such as The Ritz, and they were delivered in style by famous London black cabs!

From strength to strength

In 1981, the brothers opened their first Costa Coffee shop in Vauxhall Bridge Road.

It was in this innovative shop that the brothers became the first coffee providers in London to serve Espresso and crafted Cappuccino in porcelain cups so that customers could experience coffee at its best.

Soon shops started opening up across prestigious locations in London, becoming destinations for fashionable Londoners.

The new home of Costa Coffee

Fast forward nearly forty years, as Costa Coffee continued to expand across London, the UK and eventually the globe, we needed to find another new home to accommodate demand once again.

In early 2017, after two years of construction, we opened our doors to a brand-new state-of-the-art roastery in Basildon, Essex.

Our roastery is one of the biggest roasteries in Europe and allows us to produce 45,000 tonnes of coffee a year, quadrupling our coffee roasting capacity compared to our previous home in Lambeth.

Not just content with being the biggest, our roastery is also one of the most sustainable buildings in the world and we responsibly source all our raw coffee beans from 100% Rainforest Alliance Certified™ farms, where they are then ready to be transported to Tilbury Docks, Essex, located just 14 miles away from the Costa Coffee Roastery!

Only 1% of the world’s coffee beans are good enough for our coffee, and every bean is skillfully slow-roasted in our roastery

Crafting excellence

Each of our baristas has been trained in the art of making great coffee through one of our own Costa Coffee training academies. What's more, our best baristas from around the world compete for the prestigious title of “Barista of the Year”.

Inspiring the world to love great coffee

We have always worked hard to bring new coffee experiences to our customers. From the opening of the brothers' first coffee boutique in the 1980s, innovation has flowed through every aspect and era of Costa Coffee.

We were the first coffee providers in London serving our coffee in porcelain cups; we were the first coffee shop chain to introduce the Flat White in the UK and, with our Express machines, we were the first to bring coffee shop quality coffee to convenience stores and roadsides across the UK.

And we're not stopping there. Our signature blend has stood the test of time and we're proud to have been voted the UK’s favourite coffee shop* for the 10th consecutive year!